Delivery Information
Delivery Cost
Under £20.00 - £1.95 per order for UK delivery.
Delivered within 3-5 working days - Royal Mail 2nd Class Post
Orders over £20 - £4.95 per order for UK Delivery.
Delivered Monday-Friday (excluding bank or public holidays)
Despatched by Hermes Courier. You will be required to sign for your order.
EXPRESS Delivery
Delivered in 1 working day if the order is placed by 12 noon - delivered Monday to Friday only
Delivered Monday-Friday (excluding bank or public holidays)
Delivered by DpD
Will require a signature
Cost per order - £10.00
EUROPEAN UNION DELIVERY
Europe – sent by TNT Express courier takes 2-3 days -£20.00
Delivery Address
You may request delivery of your purchases to an address that is not the same as the billing address of the credit card used to make your purchase. If you set up an account online, you may record as many delivery addresses as you wish. This will enable you to easily select from them when placing each of your orders, saving you a lot of time and effort!
Signature Required
For security and to ensure they reach the intended recipient, certain packages dispatched will require a signature on receipt.
Order Progress & Despatch
If you have set up an account on our website, you will be able to track the status of your order online. We will send you a despatch e-mail confirming when your goods are on the way to you.
Availability
Every attempt is made by Mini Vanilla Ltd to keep its stock levels accurate and fully up-to-date. Unfortunately, there may be rare occasions when our stock management system believes there to be availability on an item within the business, when physically we are out of stock. We will notify you as quickly as possible to establish whether you wish to proceed with your remaining order and whether you would like to replace the unavailable item with any other. We may also be able to ‘split’ your order in such circumstances and send any missing items separately free of delivery charge