Terms & Conditions

TERMS & CONDITIONS

The Website, Mini Vanilla Limited And You

This website, found under the www.theheritagecollections.com  URL, is operated by Mini Vanilla Limited and references to "we", "us" and "our" shall be deemed to be references to Mini Vanilla Limited.  References to "you", and "your" shall be deemed to be references to any person placing an order via this website.

 

OFFER TERMS AND CONDITIONS

PROMOTION CODES

Discount codes and promotions cannot be used in conjunction with any other offer. During our sales, our products are already discounted so your promotion or discount code will not be valid when purchasing sale items. The offer is subject to availability on full priced items only.
 

GENERAL TERMS AND CONDITIONS

PLACING AN ORDER

By placing an order with us you will be deemed to have read, understood and agreed to these Terms and Conditions. If you are unhappy with or unclear about any aspect of these terms, please contact us before placing an order with us either by telephone on + 44 07929 003896, by email at sales@minivanilla.com or by post using the address given below. 

Stable Ridge, Hampstead lane, Dorking, Surrey  RH4 3BU

By placing an order via this website you are making an offer to Mini Vanilla Limited to purchase the goods detailed in your order upon the terms described in your order.

Once you have placed an order we will send you a confirmation that your order has been received but this is not a confirmation that your offer to purchase the goods has been accepted. A contract between you and Mini Vanilla Ltd for the sale of our products will only exist once an order has been accepted, processed and despatched to you. Your credit/debit card/PayPal account will be authorised when your order is placed and processed.

Prices and availability of goods are subject to change without notice. A delivery charge will be added to your order value where appropriate.

All dates quoted for delivery are estimated delivery dates only and may be subject to change. We can accept no liability for any loss or damage (whether direct or indirect) if delivery takes place at any time other than the estimated date for delivery.
 

CONFORMITY OF GOODS

We take every care to ensure that the description and specification of our products are correct at the time of going to press. However, specifications and descriptions of products on this website are not intended to be binding and are intended only to give a general description of the products. Furthermore, while the colour reproduction of the products is a close representation, we cannot accept any responsibility for any variation in colour caused by the browser software or computer system used to view the products.
 

STOCK AVAILABILITY

We endeavour to display through this website all items in our current range. We aim to hold stock of all styles and sizes whilst a product is active. However, occasionally an item will be out of stock and if this is the case this will be highlighted in your shopping basket. You can choose to receive a single delivery if some items in your order are out of stock, please tick the box to request a single shipment in the checkout delivery page. The stock status for your order will also be shown on your order confirmation.
 

YOUR RIGHT TO CANCEL

You have a right to cancel your order in writing within seven days of receipt and receive a refund of all charges. You will then need to return the item(s) by post. Parcels returned by post are returned at your own cost.
 

RETURNS POLICY

If you are not entirely delighted with the products that you have chosen you may return them to us within 30 days of receipt. We will be happy to offer you an exchange or, if you wish, a refund provided that the products are returned complete, in perfect condition, unused, unwashed and with the original packaging. Items can be returned outside this period if they are found to be faulty but please take extra care to read specific care instructions provided with your purchase. We cannot accept an item returned as faulty if the appropriate product care instructions have not been followed and the damage caused to the product is clearly due to wear and tear or misuse.
 

PRICES

All prices quoted on this website are accurate at the time of publication, are quoted in pounds sterling and where appropriate are inclusive of UK sales tax (VAT) at the current rate. If your order is being despatched to a destination outside the European Union (EU) then your sales tax will be zero. If your order is being sent to a member state of the EU then the selling price will include VAT. You will be responsible for the payment of any customs or import duties levied once the package reaches your destination country.
 

DISCLAIMER & LIMITATIONS OF LIABILITY

Mini Vanilla Limited does not seek to exclude or limit liability for death or personal injury arising from its negligence or that of its members, agents, directors or employees or for any fraudulent misrepresentation. To the fullest extent permitted by law and save as provided above, Mini Vanilla Limited shall be liable to you by reason of any representation, or any implied warranty, condition or other term, or any duty at common law, or under the express terms of the contract, or in negligence (whether on the part of Mini Vanilla Ltd or any of its members, agents, directors, employees or otherwise) for any indirect special or consequential loss or damage (including but not limited to loss of profit or loss of saving), costs, expenses or other claims for compensation whatsoever which arise out of or in connection with the use of this website, the supply of the products or their use or resale by you.

While Mini Vanilla Ltd. uses reasonable endeavours to ensure that the information on this website is accurate and up to date, it does not give any warranty as to its accuracy or completeness and Mini Vanilla Limited will not be responsible for any errors or omissions or for the results arising from the use of such information. While Mini Vanilla Limited takes all reasonable steps to ensure a fast and reliable service, it does not guarantee that your use of this website will be interruption or error free and will not be responsible for any disruption, loss of or corruption of any material in transit, or loss of or corruption of material or data when downloaded onto any computer system.

Further, Mini Vanilla Limited will not be responsible or liable for your use of any other websites which you may access via links within this website. Mini Vanilla Limited does not control these websites and is not responsible for their content. Any such links are provided merely as a service to users of this website and their inclusion in this website does not constitute an endorsement by or affiliation with Mini Vanilla Limited. The entire liability of Mini Vanilla Limited under or in connection with any contract for any products to which these conditions apply shall not exceed the price of the products, except as expressly provided in these conditions.

Mini Vanilla Limited will not be liable to you or be deemed to be in breach of these terms and conditions or any other contract with you by reason of any delay in performing, or any failure to perform, any of its obligations in relation to the products ordered by you if the delay or failure was due to any cause beyond its reasonable control.

No person who is not a party to these terms and conditions shall have any right to enforce any term under the Contracts (Rights of Third Parties) Act 1999. Nothing in these conditions is intended nor shall affect any of your statutory rights that may not be legally excluded.